Platform

Everything your team needs to communicate with guests

A platform built for hospitality operators in Spain: unified inbox, safe auto-replies, and assistant goals with human supervision.

John Doe

VIP

[email protected]

+34 612 345 678

WhatsApp Email
AI Bot
Acomu · auto-reply
Welcome John! Hope you had a good trip. How can I help?
What's the WiFi password?
Acomu · auto-reply
The WiFi network is "Hotel_Guest" and the password is "Welcome2024".
What time is breakfast?
Acomu · auto-reply
Breakfast is served from 7:00 to 10:30 AM. Would you like me to book a table at the restaurant?

Automatic replies active

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Goals your assistant works on in every conversation

Tell your assistant what to achieve for each stay; it pursues it across every conversation, with every action recorded and under your control.

Arrival time Late check-outGuest preferencesReview follow-up
1

Define the goal

Choose what you want to achieve per stay or per guest: arrival, late checkout, preferences, or review follow-up.

2

The assistant works it in every conversation

Collects information naturally on WhatsApp or email — no rigid scripts.

3

Every action is recorded and supervised

Data is saved to the guest profile or internal notes. You review and stay in control.

It only acts on your property's information. Nothing is made up. Book a demo

Features

Three pillars that turn scattered messages into well-served guests.

  1. Unified inbox

    WhatsApp, email, Booking, Airbnb and booking context in one place. No app-switching or lost threads.

  2. Safe auto-replies and recaps

    Routine questions answered instantly in your tone and only from your information. Every thread summarised so your team can pick up without digging.

  3. Assistant goals

    Define what you want the assistant to help achieve in each conversation. Your team approves before anything is sent.

Want to see the platform in action?

Book a demo and bring your real channels.