For vacation rental managers

Same question, different apartment — answered instantly

WhatsApp, Airbnb and Booking in one inbox with per-unit context. Acomu sends access instructions, answers FAQs and spots extension opportunities — always under your supervision.

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Based on conversations with 30+ hospitality operators across Spain

Sale confirmed
J

Jordi · Gràcia 3B

Airbnb · arriving tomorrow

AI recap

11:00 PM arrival, self check-in. Extra night confirmed.

Hi! We arrive tomorrow around 11:00 PM due to a delayed flight. How does late check-in work?
Acomu · auto-reply
No problem — the apartment has self check-in with a key box. I'll send you the instructions and access code.
Acomu · auto-reply
At 11:00 PM check-in is self-service, at no extra charge. I'll send instructions, the code and the nearest parking location this evening.
Perfect, we'll arrive around 11:00 PM as planned.
Great. Is the apartment free the day after we leave? We'd like to stay one more night.
Acomu · auto-reply
Yes — one extra night for €95 subject to availability. Shall I confirm it?
Yes, we'll stay one more night.
Acomu · auto-reply
Extra night confirmed (€95). I'll update the booking and send the payment link.

A hundred apartments, the same questions

Access codes, parking, house rules and local tips get copy-pasted hundreds of times. Threads live in WhatsApp, Airbnb and Booking without shared context.

WhatsAppAirbnbBooking.comEmail
One inbox

Per-unit knowledge, one inbox

Acomu knows each apartment — access, rules, FAQs — and drafts replies instantly. The operator reviews, approves and escalates issues with one click.

Scale without losing control

AI handles the repetitive; you decide what goes out.

1

Reply per unit

Access instructions, rules and unit-specific FAQs, at the right time.

2

Notify the operator

After-hours arrivals, incidents and special requests trigger immediate alerts.

3

You approve what matters

Review drafts, confirm early/late check-in fees and handle refunds with full context.

Each unit has its own knowledge base — not one generic bot for the whole portfolio.

For professional operators

One portfolio, one team, full control.

Portfolio managers

Visibility across all conversations without answering every Airbnb message personally.

Operations and check-in

Receive alerts for special arrivals and incidents with summaries to coordinate cleaning and access.

Guest support

Pick up threads from any channel with the full stay history.

What's included for your portfolio

Professional communication at portfolio scale.

Multi-channel inbox

WhatsApp, Airbnb and Booking unified with per-unit and reservation context.

Per-apartment knowledge

Access, rules, parking and local tips — specific to each listing, not generic.

Review intelligence

Sentiment and recurring themes in your Google, Airbnb and Booking reviews.

Guest goals

Send access instructions on time, manage early and late check-in with fees, and spot stay extension opportunities.

Privacy First

Guest data is encrypted and stored securely. We never share your guest information with third parties.

Tenant Isolation

Complete data isolation between organizations. Your data is yours alone, with enterprise-grade security.

Human Handoff

Guests can always request to speak with a staff member. Seamless handoff from AI to human when needed.

Manage your portfolio without copy-pasting

Book a demo with your real listings and we'll walk through the per-unit flow together.

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