Peak season without drowning in WhatsApps
WhatsApp, email and web bookings in one inbox with your camping's knowledge. Acomu answers schedules, pitch rules and services — your team handles complaints and exceptions.
Based on conversations with 30+ hospitality operators across Spain
Ruiz Family · Bungalow 14
WhatsApp · departing tomorrow
Family with children, departing tomorrow. Pool, afternoon parking and kids' workshop.
July and August, the same message a hundred times
Pool hours, pitch electricity, pets and activities repeat daily. Reception can't keep up and upsells are left to chance.
Instant replies during peak season
Acomu knows your camping's rules, schedules and services — updated per season — and drafts replies instantly. Your team focuses on complaints, safety and exceptions.
High volume, human supervision
AI absorbs the repetitive; your team controls the sensitive.
Answer the frequent
Pool, restaurant, pitch rules and animation schedules answered instantly.
Escalate the sensitive
Complaints, safety and billing disputes go directly to reception.
Manage departures
Late check-out, extra day and suggested activities when the guest asks.
For camping operations
Pitches, bungalows and mobile homes under one roof.
Owners and management
Visibility into enquiry volume without being at reception all day.
Peak-season reception
Fewer interruptions from repetitive questions, more focus on check-in and exceptions.
Activities and extras
Spot opportunities for activities, bike hire and services when the guest asks.
What's included for your camping
Efficient communication during peak season.
Unified inbox
WhatsApp, email and web bookings with context per accommodation — pitch, bungalow or mobile home.
Seasonal knowledge
Schedules, rules and services updatable when the season changes.
Review intelligence
What guests value and criticise on Google and Booking.
Guest goals
Answer pitch and accommodation queries, inform about schedules and services, and manage late check-out or extra day with reception confirmation.
Privacy First
Guest data is encrypted and stored securely. We never share your guest information with third parties.
Tenant Isolation
Complete data isolation between organizations. Your data is yours alone, with enterprise-grade security.
Human Handoff
Guests can always request to speak with a staff member. Seamless handoff from AI to human when needed.
Get ready for next season
Book a demo and see how Acomu reduces reception load during peak months.